Some customers may have the need to turn off notifications for a single patient. This feature is not time based, so you would need to turn it back on when notifications are wanted.
Typical use cases include: patient is out for a period (leave, hospital, vacation or similar), patient is temporarily moved but not the camera, or if the local procures states that notifications should only be available during specific times.
- Log in to TelluCare Tilsyn.
- Make sure you are logged in as "Tjenesteutøver" role.
- Select "Tjenestemottakere" from the left side menu, and find your patient using scrolling or search.
- Activate the patient by clicking once on the patient card. You will see a new line of icons appearing at the bottom of the card.
- Click on the bell icon.
A bell will turn off notifications and the icon changes to a bell with a red
disable symbol on top of it.
A bell with diable symbol will turn on notifications and change back to just a bell. - When notifications are turned off, the symbol is also visible on the patient icon. A summary of notifications turned on or off is visible in the dashboard (above the notifications if any).